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Refund Policy
Thank you for shopping with us! As a small, growing tennis apparel brand, we take great pride in the quality of our products and personally inspect every item multiple times before it leaves our facility.
🔄 Exchanges (Regular Items)
We offer exchanges only on regular, non-damaged items.
If you ordered the wrong size, color, or simply changed your mind, we’re happy to help you exchange your item for something else of equal value.
- Items must be unworn, unwashed, and in original condition with tags attached.
- Exchange requests must be made within 14 days of delivery.
- Customers are responsible for return shipping costs unless the exchange is due to an error on our part.
To request an exchange, please contact us at [your support email].
💸 Refunds (Damaged or Defective Items Only)
We only offer refunds for items that arrive damaged or with a manufacturing defect.
Please note: All items are carefully inspected prior to shipping to ensure top quality.
- If you received a damaged item, please contact us within 7 days of receiving your order.
- Include your order number and clear photos of the damage.
- Once your claim is approved, you’ll receive a full refund to your original payment method.
❗ Important Notes
- Final sale items cannot be exchanged or refunded.
- We reserve the right to refuse returns that do not meet our policy standards.
For any questions or assistance, feel free to reach out to our customer support team. We’re here to help!